This Privacy Policy explains how a6win collects, uses, stores, and protects the personal data of every registered player and site visitor. We are committed to handling your information with the same care and transparency we bring to every other aspect of the a6win platform.
a6win ("we", "us", "our") is an internationally licensed online gaming operator offering casino games, live dealer tables, sports betting, and PKR-denominated payment services to eligible players at a6win.ws. a6win is the data controller in respect of all personal data collected through this website and the associated account management platform.
This Privacy Policy applies to all individuals who visit a6win.ws, register an account, deposit funds, place bets, access the a6win login portal, or contact a6win's customer support team — regardless of the device or network used to access the platform.
Scope: This Policy covers all personal data processing activities conducted by a6win in connection with the provision of its online gaming and sports betting services to Pakistani players, including all PKR deposit and withdrawal transactions processed via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard.
By using the a6win platform — including completing your a6win login and accessing your account dashboard — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we process your personal data, please discontinue use of the platform and contact our support team to arrange account closure.
a6win collects personal data only to the extent strictly necessary to provide its services, comply with regulatory obligations, and protect the security of the platform and its users. The categories of personal data we collect are set out in the table below.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan | KYC / age verification, AML compliance |
| Contact Data | Email address, Pakistani mobile number, city (Karachi, Lahore, Islamabad, etc.) | Account communications, OTP delivery, support |
| Financial Data | JazzCash / EasyPaisa wallet number, bank account details, PKR transaction history, card last-4 digits | Payment processing, fraud prevention, AML monitoring |
| Gaming Activity Data | Bet history, game session logs, win/loss records, bonus usage | Service delivery, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Security monitoring, fraud detection, platform optimisation |
| Communications Data | Live chat transcripts, support email content, feedback submissions | Customer support, quality assurance, dispute evidence |
| Preference Data | Responsible gaming limit settings, marketing opt-in status, language preferences | Personalisation, responsible gaming compliance |
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information unless legally required as part of a specific AML or responsible gaming intervention — and only then with your explicit consent where required.
a6win collects personal data through the following channels:
a6win processes your personal data for the following specific purposes. We do not process data for purposes beyond those listed here without first obtaining your consent or establishing a separate lawful basis.
Marketing opt-out: You can withdraw your consent to receive marketing communications at any time by updating your preferences in the account dashboard after your a6win login, or by contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out before the withdrawal.
a6win relies on one or more of the following legal bases for each category of data processing activity carried out in connection with the a6win platform:
Where we rely on legitimate interests as the legal basis for processing, we conduct a balancing test to ensure that our interests do not override your rights and freedoms. You have the right to object to processing carried out on the basis of legitimate interests — see Section 10 for details of how to exercise this right.
a6win does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only in the following strictly defined circumstances:
All third-party service providers who receive your personal data are bound by contractual data processing agreements. They are permitted to process your data only for the specific purpose for which it was shared and are prohibited from using it for their own independent purposes.
a6win uses cookies and similar tracking technologies on the a6win.ws website to ensure the platform functions correctly, to keep your a6win login session active, and to understand how players interact with the site.
The categories of cookies we use are as follows:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from completing your a6win login or using core platform features. Analytics and functional cookies can be disabled without affecting core functionality.
a6win retains your personal data for the periods set out below. After the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be associated with your identity.
| Data Category | Retention Period | Reason |
|---|---|---|
| Identity & KYC documents | 5 years after account closure | AML regulatory obligation |
| Financial transaction records | 5 years after each transaction | AML and tax compliance |
| Gaming activity logs | 3 years after account closure | Dispute resolution, responsible gaming |
| Customer support records | 3 years after closure of the support case | Quality assurance, dispute evidence |
| Marketing consent records | Duration of account + 1 year | Consent management compliance |
| Self-exclusion records | Minimum 7 years | Responsible gaming regulatory requirement |
| Technical / security logs | 12 months on a rolling basis | Security monitoring and fraud investigation |
Where a legal dispute, regulatory investigation, or law enforcement request is ongoing at the time a retention period would otherwise expire, the relevant data will be retained until that matter is fully resolved.
a6win implements a layered security architecture to protect your personal data against unauthorised access, accidental loss, disclosure, alteration, or destruction. Our security measures include:
Your responsibility: Whilst a6win takes all reasonable technical and organisational measures to protect your data, the security of your a6win login credentials is your responsibility. Use a strong, unique password. Do not share your password with anyone — including a6win support staff, who will never ask for it. Enable 2FA from your account security settings.
In respect of the personal data that a6win holds about you, you have the following rights. To exercise any of these rights, please contact a6win using the details in Section 14.
For security purposes, a6win will need to verify your identity before acting on any data rights request. Requests that cannot be verified within a reasonable timeframe may be declined. a6win will not charge a fee for responding to rights requests unless they are manifestly unfounded, excessive, or repetitive.
The a6win platform is strictly restricted to persons aged 21 years or older. a6win does not knowingly collect, process, or retain the personal data of any individual under the age of 21. Our registration process requires a date-of-birth declaration and mandatory CNIC verification to enforce this requirement.
If a6win becomes aware that personal data has been submitted by, or on behalf of, a person under the age of 21, that account will be immediately suspended, all funds will be frozen pending investigation, and all associated personal data will be securely deleted to the extent permitted by regulatory retention requirements.
Parents and guardians: If you have reason to believe that a minor in your household has registered for or accessed the a6win platform, please contact our support team immediately at [email protected] so that we can investigate and take appropriate action without delay.
As an internationally licensed gaming operator, a6win may transfer personal data to, and process it in, countries outside of Pakistan. Such transfers may occur in connection with the use of third-party KYC verification providers, cloud infrastructure providers, game technology suppliers, and our international licensing authority's compliance requirements.
Where personal data is transferred internationally, a6win ensures that appropriate safeguards are in place to protect the data to a standard at least equivalent to the protections provided under this Policy. These safeguards may include:
You may request further information about the specific safeguards in place for any particular international transfer by contacting a6win using the details provided in Section 14.
a6win reviews this Privacy Policy on a regular basis and may update it to reflect changes in applicable law, regulatory guidance, our data processing practices, or the services we offer. The effective date at the top of this Policy indicates when the current version came into force.
Where we make material changes to this Policy — changes that meaningfully affect how we process your personal data or your rights in relation to that data — we will notify you by email to the address registered to your a6win account at least 14 days before the amended Policy takes effect. For minor or non-material updates, we will update the effective date without separate notification.
Your continued use of the a6win platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. We encourage you to review this Policy periodically, as it is always accessible at a6win.ws/privacy-policy.
For any questions about this Privacy Policy, to exercise your data rights, or to raise a privacy concern, please contact a6win's data protection team through any of the following channels:
Privacy & Data Requests: [email protected] — Please include "Privacy Request" in your subject line, along with your registered account username and a description of your request. We aim to acknowledge all privacy-related contacts within 48 hours and to provide a substantive response within 30 calendar days.
If you are not satisfied with a6win's response to your privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or gaming regulatory authority in the jurisdiction under which a6win operates. a6win will cooperate fully with any investigation conducted by a supervisory authority.
For responsible gaming concerns — including self-exclusion requests, deposit limit changes, or cooling-off requests — please visit our dedicated Responsible Gaming page or access the tools directly from your a6win account dashboard after your a6win login.
Six core commitments that define how a6win handles every byte of personal information you share with us as a Pakistani player.
Every data exchange between your device and a6win — including your a6win login, PKR deposits via JazzCash or EasyPaisa, and account updates — is protected by bank-grade TLS/SSL encryption at all times.
a6win does not sell, rent, or trade your personal information to any third party for commercial purposes. Your data is shared only with licensed service providers bound by strict confidentiality agreements.
Access, correct, export, restrict, or delete your personal data at any time. Submit a request to our privacy team and receive a substantive response within 30 calendar days — no runaround, no delays.
a6win collects only the personal data strictly necessary to operate your account, process PKR transactions, and meet our regulatory obligations. We do not harvest data for profiling or resale — full stop.
Every category of data a6win holds has a defined retention period. When that period expires, your data is securely deleted or anonymised. We do not keep data indefinitely — only as long as legally required.
a6win does not knowingly collect data from anyone under 21. CNIC verification is mandatory before any withdrawal is processed. Underage accounts are closed immediately and associated data is deleted.
Your data is protected. Your PKR balance is secure. Pakistan's most trusted online casino is ready when you are. 21+ only — play responsibly.
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